I am a versatile professional combining social media creation, customer service, administrative support, and lead generation. I create, publish, and optimize content on TikTok, Instagram Reels, and YouTube Shorts, leveraging SEO, captions, hashtags, and analytics to grow engagement and audience reach. I also provide exceptional customer support, manage CRM systems, handle scheduling, data entry, and documentation, and generate qualified leads through outreach and research. My work blends creativity, organization, and strategic thinking to drive results across digital and operational projects.