To help business owners save time and grow their online presence by providing dependable virtual
assistance, customer support, and social media management.
Work Experience
Digital Marketing Associate
AIconnect
August 15, 2024
-
January 1, 2026
•Supported social media marketing operations by setting up, monitoring, and optimizing Facebook/Meta ad campaigns to improve engagement and conversions. •Conducted audience research and targeting, analyzing performance data to help refine campaigns and reach ideal customers. •Managed customer inquiries, comments, and messages through Meta Business Suite, ensuring timely, professional, and on-brand responses. •Assisted with daily social media management tasks, including message monitoring, ad performance tracking, and basic reporting. •Maintained organized records of campaigns, insights, and customer interactions to support marketing decision-making.
Education
Information of Technology
Graduate
August 2, 2016
-
February 21, 2021
Honors & awards
Top Agent of the Month
July 18, 2024
Recognized as the Top Agent of the Month for achieving the highest CSAT scores and receiving the most positive feedback from the merchants I assisted. Consistently delivered exceptional support, ensuring satisfaction and building strong relationships through prompt, helpful, and professional service.
E-Commerce Specialist
From
$5
Base on 0 reviews
