Experience time

Qualification

Associate Degree

Gender

Female

Age

18 – 25

Hi, I’m Patricia. I come from a background in corporate sales, client support, and operations, and I’ve helped businesses grow in each of those roles. In sales, I handle everything from finding leads to closing deals, while building strong relationships with clients and decision-makers. So, I’m not just doing tasks, I’m making sure your business runs smoothly and efficiently.

I do my best work in goal-driven environments and I take accountability seriously. I communicate confidently on calls or video meetings, and I stay organized using tools like Salesforce so nothing slips through the cracks. I take full ownership of my work, follow through on deadlines, and work well with teams to make sure clients remain supported even after the sale.

You should work with me because I bring real sales experience, a strong work ethic, and a mindset focused on growth. I’m professional, adaptable, and always eager to learn, especially your systems and processes so I can support your team effectively and deliver consistent results. I’m excited to help your company run smoothly, contribute to growth, and continue developing as part of your team.

Let’s work together! I’d love to help your business thrive.

https://drive.google.com/file/d/1E4oIQkSVDxmk-jzmEAcWzNlcCgJgsF6c/view?usp=sharing

Work Experience

Sales Associate
Concentrix February 3, 2025 - June 20, 2025 Handled inbound and outbound sales calls for a logistics and moving services account, providing quotes, explaining storage and delivery options, addressing customer concerns, and closing bookings while meeting sales targets.
Customer Service Associate
AMAZON September 8, 2024 - December 8, 2024 Handled inbound customer calls for an Amazon retail account, assisting with damaged orders, replacements, and refunds while ensuring accurate resolution and customer satisfaction.
Sales Associate
Results-CX May 5, 2024 - August 21, 2024 Handled inbound sales calls for the SiriusXM account, assisting customers with satellite radio service orders, plan selection, and subscription activation while meeting sales targets.
CUSTOMER SERVICE REPRESENTATIVE
AFNI January 3, 2023 - January 4, 2024 Handled inbound and outbound sales for the Verizon account, assisting customers with service plans, upgrades, and device purchases while meeting sales and performance targets.
Sales Associate
Teleperformance October 1, 2021 - April 2, 2022 Handled inbound and outbound customer interactions for the T-Mobile account, assisting with plan inquiries, upgrades, and service issues while achieving sales and performance targets.
Sales Representative
Alorica April 21, 2021 - October 19, 2021 Handled inbound and outbound sales calls for the AT&T account, assisting customers with service plans, upgrades, and product inquiries while meeting sales targets and maintaining high customer satisfaction.

Education

Our Lady of Fatima University
College June 6, 2017 - February 2, 2019
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Professionalism
Highly organized, respectful, and focused on quality.
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