PWSolutions May 27, 2025 - January 12, 2026 Led outbound sales and campaign operations using CRM to track leads, follow up with prospects, and improve scheduling accuracy. Served as main contact for property managers, coordinated service schedules and client requests. Managed invoicing and administrative documentation, ensuring accuracy and timely delivery. Conducted initial screenings and interviews for Cleaning Technician applicants, assisting in onboarding successful candidates. Handled appointment scheduling by managing client appointments, coordinated schedules, confirmed meetings, and maintained efficient communication to support daily operations Conducted follow-ups via calls and CRM to ensure attendance and reduce no-shows.