Bridging the gap between complex legal workflows and
seamless administrative execution. I am a Legal Virtual
Assistant specializing in transforming law firm
operations through precise case organization,
document management, and digital system automation.
Expertly navigating tools like Clio and ClickUp, the
focus remains on enhancing productivity and
maintaining meticulous case records to support legal
professionals in high-stakes environments.
Work Experience
Legal Virtual Assistant
Luft-Tumlin PLLC
June 9, 2025
-
September 26, 2025
Delivered comprehensive administrative and client support, coordinating communications, scheduling, deadlines, case files, and managing the firm’s digital presence through edited posts and professional social media content. Handled legal operations and document management, including drafting engagement letters, legal correspondence, client documents, and supporting materials for contract reviews and other legal tasks. Managed legal software and workflow systems, setting up clients in Clio and streamlining processes, automations, and task management through ClickUp to ensure smooth daily law firm operations.
Customer Sales Representative
Concentrix
June 10, 2024
-
December 4, 2024
Handled high call volumes while meeting performance targets, generating sales leads, identifying customer needs, and building strong client relationships through clear, interactive communication. Delivered accurate, efficient customer support, using appropriate tools to provide information, resolve complaints, and maintain detailed records of interactions, account updates, and follow-ups. Ensured consistent service quality and customer loyalty by following company procedures and communication guidelines, and consistently going above and beyond to increase engagement, satisfaction, retention, and loyalty
Virtual Administrative Assistant
Law Firm
January 8, 2024
-
May 6, 2024
Performed diverse administrative and client support functions, coordinating communications, scheduling, deadlines, case files, and assisting with contract reviews and supporting documents to ensure efficient daily law practice operations. Managed legal software and workflow systems, including client setup and record maintenance in Clio, as well as workflow optimization, task tracking, and process automations in ClickUp for improved efficiency. Drafted and prepared accurate legal and client-facing documents, such as engagement letters and correspondence, while managing the firm’s digital presence through edited professional posts and supporting automated client intake and document management processes.
Education
Bachelor of Science in Electrical Engineering
Graduated
June 8, 2020
-
July 22, 2024
Studied Bachelor of Science in Electrical Engineering
Honors & awards
Clio Certificates
December 26, 2025
Clio Certificates for Legal VA's.
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