Experience time

Qualification

Bachelor Degree

Gender

Female

Age

40+

I am a driven individual who is dependable, a hands-on person who has practical experience in appointment setting, cold calling, customer service handling, and sales support, including chat support skills, to name a few. I have proficient communication skills, particularly in verbal as well as written communication, enabling me to effectively interact with potential clients and establish good relationships with our consumers.

Being an appointment setter and a cold caller, I have acquired knowledge and skills in handling a large number of calls, qualifying the call, handling call objections, and making quality appointments towards the sales goal realization. I also have knowledge of the significance of persistence, attention to the call, and professionalism in handling every call.

In terms of customer service and chat support, I aim to give customers accurate, friendly, and informative responses while addressing their concerns efficiently and effectively. I take pride in giving excellent customer service and presenting a positive and professional image of my organization at all times.

In addition, as a sales representative, I am comfortable with the notion of identifying the customer’s needs, presenting the solution, and being supportive throughout the sales process from initial stages to completion. I am also goal-oriented and detail-focused, and able to adapt to different scripts, systems, and workflows.

I believe I have a lot to offer, including a strong work ethic, flexibility, and a positive attitude. I’m highly open to learning new skills, tools, and strategies to continue improving my performance and expanding my capabilities. I’m excited about opportunities where I can grow professionally while adding value to the team and helping the business succeed.

Work Experience

Recruitment
Indeed - Calling US applicants via Indeed Screening and doing the initial interview Scheduling the final interview with the CEO
Appointment Setter/Cold Caller
Real Estate Investor - Conducted cold calling and Initiate contact with potential clients.  Coordinate and schedule meetings or property viewings
Appointment Setter/Cold Caller
Home Care Facilities - B2B account Getting past the gatekeeper to speak to the decision maker. Setting an appointment with the Decision Maker.
Customer Service
Beauty Makers - Managed inbound calls, providing information about the product. Offered product recommendations based on customer needs. Addressed inquiries through social media platforms and email.
Appointment Setter/Cold Caller
INSURANCE COMPANY - Conducted cold calling to set appointments for home and auto insurance quotes. Setting appointmentsfor life insurance/ retirement plan review.

Education

AB Mass Communication
Bachelor Degree -
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Clarity in Specification
Requirements were clear, precise, and well-structured.
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Communication
Responsive, collaborative, and proactive in all interactions
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Payment Promptness
Payments were timely and handled without issues.
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Professionalism
Highly organized, respectful, and focused on quality.
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