I’m an operations-focused Customer Support Specialist with hands-on experience supporting day-to-day e-commerce operations through accurate execution, clean systems, and well-maintained workflows. My background includes order management, account health monitoring, inventory tracking, light supply chain coordination, data entry, reconciliation, system updates, and basic accounting support, along with maintaining SOPs and internal documentation for consistency and scalability. While I handle customer inquiries when needed, my strength lies in backend operations—proactively identifying issues, providing clear context, and proposing practical solutions to keep processes running smoothly with minimal supervision.