Lime Company February 22, 2017 - Processing booking inquiries and appointments Checking the reservation of the booked trip Manage the cancellation of trips, cancellations, and refunds Reporting for insurance claims for those injured riders Processing the dispatch of vehicles needs to be repaired

IceCarats February 11, 2020 - October 21, 2025 Respond promptly to customer inquiries via chat messaging, email, and calls. Resolve customer issues efficiently, providing accurate information and solutions. Assist customers in navigating our shopify store, placing orders, and tracking shipments Manage and process customer orders, including order entry, payment verification, and shipping coordination. Task shipments and provide customers with tracking information. Ensure accurate and timely order fulfillment