Descriptions
Hey there! 👋
I’m Rafael Catubigan, a no-nonsense Email Support Specialist who gets results. I handle customer service, account management, and administrative support with precision and efficiency. My goal? Keep your customers happy and your business running like a well-oiled machine.
What I Do:
-
Respond to customer emails quickly and professionally—no delays, no excuses
-
Manage helpdesk tickets and support platforms (Zendesk, Gorgias, Freshdesk) like a pro
-
Handle orders, tracking, returns, replacements, and refunds without mistakes
-
Keep your CRM and data up to date and accurate
-
Escalate complex issues smartly while keeping customers informed
-
Maintain communication that reflects your brand with clarity and consistency
Why I’m Your Go-To:
✅ Clear, professional, and persuasive written English
✅ Extremely organized, detail-oriented, and reliable
✅ Problem-solver who keeps customers satisfied
✅ Dedicated to keeping your business smooth and stress-free
📩 Ready to elevate your email support? Let’s get to work. Reach me here or at catubiganrafael25@gmail.com
Packages
| Packages |
Basic
$5 |
Standard
$7 |
Premium
$10 |
|---|---|---|---|
| Delivery Time | hr | hr | hr |
| Number of Revisions | _ | _ | _ |
You can add services add-ons on the next page.
Review
Featured
Featured
